In the Healthcare field, nothing is more critical to doctor-patient relationship than being able to communicate effectively. MLL serves the cross-cultural communication needs of hospitals, clinics, private practices, government health departments and other organizations in the broadly defined healthcare field to meet their diverse cross-cultural communication objectives. Our professionals are trained in medical terminology, language, cross-cultural communication and cultural requirements to meet the unique needs of our institution. We provide:
• On-site Translation in hospitals in New Hampshire, Phoenix Arizona and in the Greater Washing Area
• We translate patient forms including but not limited to: HIPAA Statements,, Consent to release confidential information, discharge instructions, authorization to bill insurance, and more….
• We also translate flyers and other out-reach material for public health agencies as well as private organizations
• We also provide cultural competency training for healthcare employees
Whether a public agency or a private non-profit organization that receives public funds, being able to communicate effectively with those that you serve is not only the right thing to do, but also, it is the law. Title IV of the 1964 Civil Rights requires all entities that run activities financed by the federal government to provide proper means of communication to clients who speak languages other than English.
MLL is here to help you meet this obligation. Our Community Interpreters (CI’s) are trained to serve you as you meet with clients who are applying for public assistance such as Food Stamps, Medicaid, Medicare, and Temporary Assistance for Needy Families (TANF), Supplemental Security Income, Childcare Subsidies, Energy Assistance, WIC and more. We also provide court interpretation (both simultaneous and consecutive), we provide services during parent-teacher conferences in public schools as well as other school activities.
We provide quality translation of any and forms, flyers or documents- including public health information. Further, we provide cultural competency training to help your employees better be able to relate to a diverse client-base
Private Industry Solutions
Are you ready to reach out to an untapped audience-base? Do you want your employees to relate effectively to an international customers and/or colleagues? Do you have employees who speak languages other than English? Through our interpretation, cultural competency training and translation services, MLL we have the capacity to meet your needs. We translate business flyers, forms and documents, we transcribe messages in languages of your choice for marketing purposes, and we provide translation for your conference and meeting needs. Our cultural competency training is designed to forge collegiality among multicultural staff while improving their ability to serve minority populations.